Help

FAQ

Made to order in the UK. Prices are in US dollars, postage included. Read the fit guide before you stick anything down.

What do you make?

We make original peel-off vinyl faces for round robot vacuums: themed face packs (Kids, Machine, Animals, British, Hazy), a classic Face Kit, name plates, country flags, and single stickers you can mix and match in Build.

What material?

Removable matte vinyl made for smooth plastic. It peels off cleanly without leaving residue on the plastic. Transfer tape is included with multi-piece kits. Wipe the plastic with rubbing alcohol (isopropyl) first and let it dry.

Will it cover my sensors?

Not if you follow the fit guide. Keep stickers off the sensors, camera, bumper edge, side brush, vents, bin catch, buttons and charging contacts. Position everything with masking tape first, then send your robot to its dock.

Why are prices in US dollars?

Prices are listed in US dollars. If your card is in another currency, your bank converts it when you pay. Every order still ships from the UK.

How long does it take?

Made to order. Usually five to eight working days to cut and pack, then it goes in the post from the UK. Postage is included in the price. See the delivery page for times by country.

Returns?

You can return unused standard items within 14 days of receiving them. Name plates and other custom text can't be returned unless they arrive faulty or with the wrong text. If anything arrives damaged or wrong, send us a photo and we'll replace it or refund you. See the returns page for the details.

Do you do full-body wraps?

No. We focus on faces: themed face packs, the classic Face Kit, name plates, country flags, and mix-and-match stickers in Build.

More detail: delivery, returns and refunds. Anything else? Email giveitaface@proton.me.